xperience provided us with fresh pair of eyes on Profiled.com's user interface. We worked closely with them to improve our website experience for our users with lots of two way input and suggestions, culminating in them redesigning and redeveloping the entry points to our system.
This has been very well received by both new and existing users. We found the process very efficient, and we are delighted with the results.
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Steve Wainwright, CEO, Profiled.com
xpereince provided an invaluable service in completing a major software conversion for SOI. The actual specification of the project was to reformat an existing application across to a more industry standard platform.
This was a challenging brief ; involving not only a high level of technical expertise but also a capacity to align this work with a real creative flair. It was undoubtedly a steep learning curve for all participants.
The resulting software package has exceeded expectations and is now fully fit for purpose. The project was completed to specification and within budget.
I would fully endorse the level of skill, commitment and professionalism displayed by the Xpereince team in achieving such an outstanding outcome.
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Tony Simms, Director of Schools Opt-In and Curriculum Director at Carr Manor High School
I was first introduced to Xperience via my Bank Manager I already had a web site up and running which I thought was ok. I was receiving reports that I'd had loads of hits on the web and didn't think I actually needed to upgrade my site.
However, since I have upgraded the site I have been amazed at the result the new site is bringing in. Admittedly the site is still generating roughly the same amount of hits, (this is due to selling cable ties and having a selective audience), but the enquiries I am now receiving have more than doubled and more than 75% of the enquiries have turned into orders.
I am also able to update the site have have been introduced to the "back office" enabling me to add special offers as and when they come up. I am no expert at computers believing the idiots guide to computers was written especially for me, but due to the guys at xperience explaining everything in layman's terms I am confident in doing this without fear of deleting the whole site! Having said this if I have any problems I can just ring them and they are more than happy to help and give advice whenever needed.
Xperience have done a fantastic job with my new site and feel like they are now an extension to The Cable Tie Company. I have a good relationship with everybody at the company and find it is a breath of fresh air to work with a Company that supply supportive customer care service AFTER they have been paid!
Thank you for a very professional and supportive Xperience.
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Kevin O'Grady, The Cable Tie Company
The team at xperience did a truly fantastic job on our new website. Having run the same website since the company's start-up, we were looking for a revised site that would encapture everything that the business had become in a modern, fresh and above all useful style. Xperience provided all that and much more.
They made us think in directions we hadn't considered, provided functionality we didn't know existed and were available and helpful throughout the process. The end result is way above our expectations and we are delighted with it. I would have no hesitation in recommending their services and will be using them again shortly to produce a subsidiary company's new site.
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James Nathan, West Legal Recruitment
Having decided that we needed to update our website as it was looking a bit jaded and out of date the next problem was "which company do we use?"
As with any major decision when you have to decide who to trust with your money and also your firm's reputation you need to get it right and the best way to proceed is to go on the recommendation of someone you trust who has used a particular supplier of the type of service that you require.
As I had previously worked for a company who had used xperience-web for their website, and I knew how good it was, we decided to have an initial meeting with xperience. Doing this gives you an insight as to how they operate, and also a chance to meet with the team who will guide you through the minefield of putting together a website that is both functional, and eye-catching.
From the first meeting to the commissioning of the website, we, as a company, have the utmost regard for the professionalism and friendly way in which they guide you through the whole process. They know what works and what doesn't. They also work within the agreed budget with no surprises in between.
There is absolutely no pressure from any of the team, they are all totally committed to delivering your idea into a user friendly and professional website and the directors of Crystal Clear Financial Consultants would be happy to recommend them to anyone who wants a job doing well.
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Bryan Linfoot, Compliance Manager, Crystal Clear Financial Consultants
I just wanted you know how pleased I am with my new website.
I have had a lot of good feedback from work colleagues and client's.
It has been a pleasure to work with Kirsty - she has been great!
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Yvonne Thurley, Yvonne Thurley Design
The website is fantastic.
Philip Wainwright , WTJ Insurance
I would just like to say a word of thanks obviously to yourself but also the team who have all done a great job and made it so easy for me they are certainly an asset to xperience.
It further confirms why I and others should be supporting and promoting your business which I certainly intend to do.
Steve Barber, SPB Mortgages
I'm writing to thank you for all your great work on the Seeds of Yorkshire site. It was a pleasure to work with you at the Team GB, Team Yorkshire Olympics Welcome Home Reception. We have had some fantastic comment; both from people who attended the event and many others who saw the coverage on Look North. Yorkshire has a lot to be postive about heading towards 2012 and I look forward to working with you more over the coming weeks and months.
David Gent , Regional Director, Sports England
I would like to thank you personally for your support for the Yorkshire Icon's initiative. Now that the dust has settled on the first of these events, it would be easy to look back and congratulate ourselves on a job well done - but we see this as the beginning of a continuing legacy rather than a job well done.
Glen King, Director, Yorkshire Bank
A big thank you to all your staff who have worked hard to make our new website look so good.
I have had many positive comments already from staff and customers since we've gone live.
Irfan Khalfey, IT Manager, Pearson Jones
"Our website was developed and designed through partnership with xperience. We continue to work closely with xperience to not only develop the site from a visibility and usability perspective, but also to maximise it’s presence from a marketing perspective, especially through search engine optimisation. In the four months since our website was launched, we have already received significant enquiries purely as a result of the new site. Our new online presence has broadened our national appeal and brought our propositions much closer to our prospects and customers"
Paul Hursthouse, Divisional Director - Operations, YIG
"xperience offered a market changing and innovative approach to ensure our web site was memorable in a crowded market place. Feedback from our clients has been very positive, and we are continuing to make great progress working together with xperience to promote the site using a structured on line marketing approach"
Daniel Hilton, Beaumont Legal
"I've found xperience to be extremely helpful, the training programmes are easily implemented and they have a practical solution to whatever problems the project encounters. xperience is at the top of their game and they are one of the only e-learning providers that have a clear focus and knowledge of current training and development practices. The training solutions are always focused on the end user which is quite unique for development organisations"
HR Manager, Royal & Sunalliance
“Having viewed xperience’s early stage prototypes for both the Communications Simulator and the Role Assessment, I was struck by how different they were from all the other products I had been shown in recent months. Many products claim to be interactive, though the xperience Demo's were noticeably so. You were wholly engaged with the challenges, much like playing a modern computer game. I can see a variety of uses for these types of e-learning. The first is a tool that could be used to give effective communication skills both generally and in any specific area. Giving managers coaching skills was the use that excited me most of all. The second piece of software screamed to be used for managers who have diverse teams, of which we have many. This would enable me to impart both decision making/performance management skills and best practice at the same time. I think it could prove even more effective than a dedicated class room session. The more I think about that model of learning the more uses I can think of, such as customer interactions . Both of these demos enable a really useful level of assessment that could be built in to the ongoing appraisal process and show CPD.”
Employee Development Manager,
HBS
"xperience aren't someone we have worked with yet, but I expect we'll be using them soon. We've been impressed not only with the diversity of content they've created for other clients, but also with the flexibility of how they operate. I head a team of in-house e-learning designers, so our needs might actually be for a piece of Flash-created content that can sit within our own work. They seem adaptable enough to offer this, rather than try to convince us that they should build the entire course from scratch. With budget a constant issue for us, this sort of 'pick and mix' flexibility stands out in a crowded market."
Training Manager,
Yorkshire Building Society
"Working with the xperience team has been a lot easier than I had imagined. They really took the pressure of this project and gave us choices rather than problems. The relationship was a true partnership; they listened to our ideas and built upon them giving us a product that was more than we hoped for."
Russell Barnbrook, Milton Keynes CC Project Manager
"Working with xperience has enabled Bridge Fashion to gain a stylish and contemporary on line presence at an extremely competitive rate. xperience’s team directed us through the project and took the lead on driving the site forward to ensure it didn’t disrupt our daily business. We are looking forward to a lasting relationship with xperience in the development of our Bridge Fashion website."
Janie Theaker, Bridge Fashion
"Our new website has generated a fantastic response from staff, clients and the external market. xperience helped turn our ideas into reality."
Paul Hursthouse, Director of Operations, YIG
"xperience provide skill sets that do not form part of Innove's core staffing. xperience was selected because of their track record of delivering high quality, cost effective e-learning solutions to support the delivery of Innove contracts."
Director, Innove
"xperience is a Full Member of the British Learning Association and commits to the principles of the BLA Code of Conduct. For more information, and to demonstrate xperience's commitment to providing a quality service"
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Marketing and Development Manager, British Learning Association
